Blackboard Collaborate UltraSeptember 01, 2020 at 8:37 AMBlackboard is reporting Collaborate Ultra is fully operational. If you continue to experience issues, please email desupport@uca.edu or submit a ticket at http://uca.edu/go/itsupport/ if you have not already done so.
Thank You,
University of ... (read more)
Blackboard Collaborate UltraAugust 31, 2020 at 7:22 PMBlackboard support is reporting degraded performance for Collaborate Ultra. Users may receive error messages when joining sessions, and recordings may take longer to upload.
For status updates visit https://status.blackboard.com
If you have any ... (read more)
Kaltura maintenanceAugust 31, 2020 at 4:23 PMAugust 31st: Tonight Kaltura will execute some optimizations to address some of the issues customers experienced during the day.
Maintenance is planned between 9PM until 3AM UTC (4:00pm - 10:00pm CT). Downtime isn't expected during this ... (read more)
Kaltura captioningAugust 31, 2020 at 1:52 PMKaltura has stated that captioning delays have been resolved. We are currently aware of a few videos that captions are still pending. If you have captions that are still not appearing, please submit a ticket at http://uca.edu/go/itsupport/ with the ... (read more)
IT Service Alert - Outage NotificationAugust 31, 2020 at 11:19 AMInitial Time of Issue: unknown
Description: Degraded service in Kaltura uploading and access through Bb content.
Impact: videos may not upload and content may not be accessible.
Timeframe to Resolve: unknown
Next Update: When resolved
Description: Degraded service in Kaltura uploading and access through Bb content.
Impact: videos may not upload and content may not be accessible.
Timeframe to Resolve: unknown
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.