Dear Campus Community,

Windstream has been experiencing issues with our VoIP phones and will require a system restart at 4:30am tomorrow morning, Thursday July 15th. There will be some phones that will display "locked" after the restart. To unlock your phone, you will press the Hotdesk button, then enter your 5 digit extension, then enter your PIN. You can also visit: https://uca.teamdynamix.com/TDClient/1923/Portal/KB/ArticleDet?ID=129331
to view more detailed instructions from our VoIP knowledgebase.



If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech