IT Alerts and Communications

Planned Banner Maintenance

June 02, 2021 at 2:54 PM
Banner and all integrated services will be unavailable Saturday morning, June 5, beginning at 5:00 AM for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

Degree Works Maintenance

June 02, 2021 at 9:26 AM
The Degree Works application will be unavailable for up to four hours on the evening of Friday, June 4, beginning at 5 PM, while an upgrade is performed. During this time, users can expect to receive a maintenance message when attempting to access ... (read more)

VOIP Phone System - RESOLVED

May 10, 2021 at 12:50 PM
This issue with the VOIP phone system has been resolved. If you have any questions or experience further issues, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central ... (read more)

Blackboard Spring Cleaning

May 10, 2021 at 11:39 AM
Congratulations, you've almost reached the finish line! Instructional Technology just wanted to share with you some Spring cleaning tips for your Blackboard courses. Please see the attached document. Bb space is limited, so cleaning out old ... (read more)

VOIP Phone System Issue

May 10, 2021 at 10:59 AM
IT is currently working with Mitel, our VOIP phone system vendor, to investigate an issue with some components of the system. We have received reports of users unable to start or use the MiCollab client and some issues with ACD groups. We are ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.