IT Alerts and Communications

VOIP System Maintenance

August 02, 2021 at 5:16 PM
In order to resolve some ongoing issues, the VOIP system will be restarted tomorrow morning, Tuesday, August 3 at 3 a.m. VOIP services will be down for up to 1 hour while services are upgraded. If you have any questions, please contact the IT ... (read more)

VoIP Restart Planned

July 14, 2021 at 11:38 AM
Windstream has been experiencing issues with our VoIP phones and will require a system restart at 4:30am tomorrow morning, Thursday July 15th. There will be some phones that will display "locked" after the restart. To unlock your phone, you will ... (read more)

VoIP Restart

July 13, 2021 at 3:35 PM
Windstream has been experiencing issues with our VoIP phones and will require a system restart at 4:00am tomorrow morning, Wednesday July 14th. There will be some phones that will display "locked" after the restart. To unlock your phone, you will ... (read more)

DocuSign Account Activation

July 12, 2021 at 2:51 PM
This notification is for all of Faculty and Staff. We are sending out account activation notices for DocuSign. This is an attempt to help facilitate the rollout of DocuSign to all of the Faculty and Staff. Account activation is not required to sign ... (read more)

VOIP System Issue

July 09, 2021 at 9:05 AM
Windstream is experiencing issues with VOIP phone service this morning. Some phones at UCA are affected and will display "Locked" on the phone screen. If you are experiencing this issue, please contact the Helpdesk (see below). Windstream is working ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.