IT Service Alert - Outage NotificationSeptember 02, 2021 at 10:13 AMInitial Time of Issue: 10:00 AM
Description: Google mail experiencing intermittent issues delivering email. Users may receive an Undelivered message from Zixworks.
Impact: Intermittent email delivery failures
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Description: Google mail experiencing intermittent issues delivering email. Users may receive an Undelivered message from Zixworks.
Impact: Intermittent email delivery failures
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Alert - Email Extortion ScamSeptember 02, 2021 at 7:54 AMPlease be aware of a recent email scam we have encountered on the cub domain. The scammer has successfully spoofed the student's email so it appears they have access to the student's account. This is not true. The scammer claims to have your ... (read more)
Blackboard ArchivesAugust 18, 2021 at 2:07 PMDue to space limitations on Blackboard, we must archive previous courses sooner than we have in the past. Anything 2019 and later has already been archived. We will begin archiving Spring 2020 courses this week.
You do not need to worry about ... (read more)
Respondus LockDown Browser for ChromebooksAugust 17, 2021 at 3:01 PMLockDown Browser for Chromebook has exited the beta phase and is now available as a final release. The Chromebook extension additionally supports the Respondus Monitor proctoring application.
It is no longer necessary for instructors to enable ... (read more)
Important UCA Wifi InformationAugust 16, 2021 at 12:10 PMIT is seeing a number issues related to registering a device to be used on the wireless network. We are finding that some device operating systems are using a feature called "MAC randomization", which needs to be turned off. A failure to turn this ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.