IT Alerts and Communications

Blackboard files not opening

November 15, 2021 at 11:47 AM
On Friday, November 12, IT reported an issue regarding files in Blackboard not opening for some users. The problem has been identified as the Edge browser that Microsoft updated during the same time frame Blackboard pushed out its update last ... (read more)

Students unable to access files on Blackboard

November 12, 2021 at 10:29 AM
It has been brought to our attention that some students cannot access files posted on Blackboard since the regular monthly Blackboard upgrade that happened overnight on Wed, Nov. 10- Nov. 11. A workaround for file access is to right-click on the ... (read more)

Windows 10 Upgrade Reminder

November 11, 2021 at 10:13 AM
This is a reminder that the Windows 10 upgrades continue tomorrow, Friday, Nov 12, with Group 3 beginning at 11:00 PM. The upgrades will be applied to all desktop and laptop computers that are connected using the wired network or connected using ... (read more)

UCA VoIP Phone Issues

November 08, 2021 at 10:04 AM
Our VoIP service provider has indicated that the phone system is back online. Your phone may be lock, if so select the hot desk button, key the extension as it appears in the top left(minus the # sign), then your pin number. If you are still ... (read more)

VoIP Phone Outage

November 08, 2021 at 7:53 AM
We are experiencing issues with the phone system this morning. We are aware of the problem and working to resolve. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.