IT Alerts and Communications

UCA IT Maintenance Notification

March 04, 2022 at 8:35 AM
UCA IT will be performing network maintenance on Friday, March 18, 2022. During the hours of 10pm - 4am there could be brief network interruptions. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

Network Maintenance

February 17, 2022 at 11:15 AM
IT staff will be making a small change to the network this afternoon, 2/17/22 at 4pm in order to troubleshoot an issue with off-campus VoIP clients. This change will only apply to remote clients who use VoIP services. No interruption in any ... (read more)

VOIP System Testing Reminder

February 11, 2022 at 10:35 AM
Reminder that today, Friday, February 11, from 4:00p to 6:00p, Windstream will be testing our VOIP system redundancy. Intermittent VOIP connectivity is possible during this maintenance. If your phone is locked or not functioning following the ... (read more)

Outbound email latency issue

February 10, 2022 at 4:00 PM
******************* Issue Resolved ********************* We have reviewed the queues and all emails should have been delivered. We have been made aware of and are investigating an issue with outbound email latency. One of our 3rd party ... (read more)

Google Drive Expiration Message

February 10, 2022 at 2:56 PM
Recently, Google updated the Google Drive for Desktop application. This caused previous versions to be tagged as obsolete. You may see a Google Drive message informing you that your version of Google Drive will expire. If you see this message ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.