IT Alerts and Communications

IT Support Services

May 05, 2022 at 7:53 AM
IT help desk is open, however due to the on going assessment of the Burdick building, please submit a ticket by click the URL https://uca.teamdynamix.com/TDClient/1923/Portal/Requests/ServiceDet?ID=28167 and click the get help icon to submit an ... (read more)

VOIP issues resolved

May 03, 2022 at 6:28 AM
The VOIP issues that we had yesterday should be resolved. If you are still having issues, please let us know. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

VOIP Issues Update

May 02, 2022 at 1:54 PM
Our VOIP partner, Windstream, has failed their service to a secondary data center due to an outage at their primary data center. Most of the UCA phones should now be operational. Some phones and other services may still be impacted such as ... (read more)

VOIP Issues Noted

May 02, 2022 at 12:31 PM
Some users across the campus are reporting issues with their phones. The IT Department is actively researching these issues. We will provide updates as they are available. If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)

UCA IT Maintenance Notification

May 02, 2022 at 8:55 AM
UCA IT will be performing network maintenance on Friday, May 13, 2022. During the hours of 10pm - 4am there could be brief network interruptions. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.