IT Service Alert - Outage NotificationJanuary 27, 2022 at 9:39 AMInitial Time of Issue: 8:00am
Description: VoIP phone system - majority of the VoIP phones are experiencing no dial tone. You can manually reset the phone by unplugging the network cable and plug it back in. We are working with Windstream to resolve the overall issue.
Impact: Phones have no dial tone, can not make or receive calls
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Description: VoIP phone system - majority of the VoIP phones are experiencing no dial tone. You can manually reset the phone by unplugging the network cable and plug it back in. We are working with Windstream to resolve the overall issue.
Impact: Phones have no dial tone, can not make or receive calls
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
IT Service Alert - Outage NotificationJanuary 27, 2022 at 8:54 AMInitial Time of Issue: 8:00am
Description: VoIP phone system - majority of the VoIP phones are experiencing no dial tone. You can manually reset the phone by unplugging the network cable and plug it back in. We are working with Windstream to resolve the overall issue.
Impact: Phones have no dial tone, can not make or receive calls
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Description: VoIP phone system - majority of the VoIP phones are experiencing no dial tone. You can manually reset the phone by unplugging the network cable and plug it back in. We are working with Windstream to resolve the overall issue.
Impact: Phones have no dial tone, can not make or receive calls
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
UCA IT Maintenance NotificationJanuary 26, 2022 at 7:45 AMOn Tuesday, February 1, 2022, from 4:00pm to 6:00pm (Central), VPN logins will be unavailable for individuals attempting a new connection. The IT Department is performing maintenance to the Global Protect application during this window. ... (read more)
Firefox IssuesJanuary 18, 2022 at 4:08 PMFirefox has recently pushed out versions 96 and 96.0.1 that has disabled the ability to access Kaltura My Media or play Kaltura videos in these versions of the browser. Kaltura plans to push a hotfix out on 1/23/22 to remedy this issue. The ... (read more)
Email Phishing ReminderJanuary 13, 2022 at 2:32 PMWelcome back!
As we start the Spring 2022 semester, the IT Department would like to remind you to be diligent in your review of emails and be aware of those that look suspicious or are coming from senders that you don’t recognize. Phishing is the ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.