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UPDATE - Blackboard - Global DNS issue

April 26, 2023 at 9:18 AM
Dear Faculty,

Blackboard is continuing to work on their DNS issue. This problem is nation for blackboard. Below is their latest update.

UCA IT are continuing to work with students who open tickets to provide a workaround. UCA IT does have an active escalated ticket with the vendor.

***************** Latest update from Blackboard's Status Page********************
While we are confident that the issue has been resolved, we understand that some users may still experience problems. This is because the DNS server propagation process may not have completed for those who are connected to certain Internet Service Providers (ISPs). However, please be assured that this issue will resolve itself over time as the Time to Live (TTL) on the ISP DNS servers expires and the servers update accordingly.

If you or your team receive an influx of end-user complaints, please do not hesitate to open a case.
Apr 26, 09:48 EDT

If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it