IT Alerts and Communications

Cengage online content outage

August 30, 2022 at 1:40 PM
The following message is from the Cengage status page. 12:30 PM ET: We are currently experiencing issues with multiple Cengage platforms at this time. Our support teams are aware and actively engaged in addressing the issue. 02:00 PM ET: ... (read more)

Phishing Email Attempt - NOTICE

August 24, 2022 at 1:32 PM
We have received multiple reports of an email phishing attempt. The subject line will be something similar to "Part-Time Student Assistant Job Opening". It will ask you for a functional whatsapp number and google hangout email address. If you ... (read more)

UCA IT Maintenance Notification

August 24, 2022 at 8:26 AM
Voice Over IP (VoIP) Maintenance August 28, 2022(8:00pm-10:00pm) This Sunday night, August 28, 2022, from 8:00pm-10:00pm, Windstream will be performing tests of UCA’s VoIP phone system redundancy. During this maintenance period, expect ... (read more)

UCA IT Maintenance Notification

August 22, 2022 at 10:39 AM
REMINDER Today, August 22, 2022, UCA IT will be working two distinct maintenance efforts. Voice Over IP (VoIP) Maintenance (5:00pm-7:00pm) Today, August 22, 2022 from 5:00pm-7:00pm. Windstream will be performing tests of UCA’s VoIP phone ... (read more)

UCA IT Maintenance Notification

August 18, 2022 at 10:41 AM
On Monday, August 22, 2022, UCA IT will be working two distinct maintenance efforts. Voice Over IP (VoIP) Maintenance (5:00pm-7:00pm) On Monday, August 22, 2022 from 5:00pm-7:00pm. Windstream will be performing tests of UCA’s VoIP phone ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.