IT Alerts and Communications

IT Service Alert - Outage Notification

October 07, 2019 at 4:59 PM
Initial Time of Issue: 4:30 p.m.
Description: Blackboard is experiencing system wide outages.
Impact: Blackboard Learn, Blackboard Collaborate, status.blackboard.com
Timeframe to Resolve: Unknown
Next Update: When resolved

IT Service Alert - Outage Resolved

October 04, 2019 at 8:08 AM
Initial Time of Issue: 07:30am
Description: Banner9 Admin Page Issue is resolved.
Impact: All users can now access Banner9 Admin Pages
Timeframe to Resolve: 40 minutes
Next Update: Resolved

IT Service Alert - Outage Notification

October 04, 2019 at 8:03 AM
Initial Time of Issue: 07:30am
Description: Banner9 Admin Page Issue
Impact: Cannont access Banner9 Admin pages. Banner Self Service is functional.
Timeframe to Resolve: 1 Hour
Next Update: When resolved

Degree Works Maintenance

October 02, 2019 at 10:30 AM
The Degree Works application will be unavailable for approximately one hour this evening, Wednesday, October 2, beginning at 5 PM, while an application upgrade is performed. During this time, users can expect to receive a maintenance message when ... (read more)

Pool Drive Server Maintenance

September 25, 2019 at 1:39 PM
UCA IT will be performing maintenance on our pool drive file servers, Friday from 5:30pm - 8:30pm. This will result in a temporary loss of connectivity to all pool drives. Pool drive access should fail over to the redundant server. You are ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.