IT Alerts and Communications

IT Service Alert - Outage Notification

March 26, 2019 at 8:39 AM
Initial Time of Issue: 8:30am
Description: Native Banner is currently not accessible.
Impact: Users will receive an invalid logon message
Timeframe to Resolve: unknown - currently investigating issue.
Next Update: When resolved

Network Maintenance - Today

March 20, 2019 at 10:58 AM
We will have a network maintenance window today from 4:30pm-6:30pm for the purpose of migrating the Banner interface to the new core network infrastructure. We don't anticipate losing connectivity during this window but you could experience delayed ... (read more)

Network Maintenance - Today

March 19, 2019 at 11:40 AM
Information Technology will be performing significant network maintenance this evening converting our campus network to new core infrastructure. The maintenance window will begin at 4:30pm on Tuesday, March 19th and end at 4:30am Wednesday morning. ... (read more)

Degree Works Upgrade

March 15, 2019 at 2:02 PM
*****************************Reminder********************************* A Degree Works application upgrade will be performed Monday, March 18th, beginning at 8 AM. Access to Degree Works will be restricted until 8 AM on Tuesday, March 19th. Of note ... (read more)

eXplorance Blue Maintenance Window

March 14, 2019 at 3:57 PM
UCA's eXplorance Blue system—primarily used for student course evaluation surveys—will be upgraded Monday morning, March 18, at approximately 1:00 a.m. CT, with an expected downtime of less than 1 hour. The upgrade will keep the system up to ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.