IT Alerts and Communications

Pool Drive Server Maintenance

February 17, 2020 at 12:03 PM
UCA IT will be performing maintenance on our pool drive file servers, Tuesday morning, February 18th from 5:00am - 6:00am. This will result in a temporary loss of connectivity to all pool drives. Pool drive access should fail over to the redundant ... (read more)

Responuds Lockdown Browser Update for Windows

February 14, 2020 at 12:23 PM
An update to the LockDown Browser client for Windows has been released: version 2.0.6.01. This release provides enhancements to the built-in support system and minor security improvements. Existing installs of LockDown Browser will NOT be ... (read more)

Unsupported Windows Operating Systems

February 11, 2020 at 3:02 PM
Last month, Microsoft ended standard support and will no longer provide security updates for Windows 7. As a result, machines running Windows 7 or prior unsupported Microsoft operating systems have been blocked from connecting to the UCA network via ... (read more)

Kaltura Training Canceled Today

February 10, 2020 at 10:00 AM
The Kaltura training that was set for 2:00 pm today has been canceled. We apologize for any inconvenience. You may register for another training date at ... (read more)

IT Service Alert

February 03, 2020 at 1:55 PM
choose Initial Time of Issue: Unknown Description: Kaltura My Media is unreachable Impact: Kaltura My Media and video’s unavailable Timeframe to Resolve: Unknown Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.