IT Alerts and Communications

Kaltura restored

February 10, 2021 at 3:25 PM
Kaltura My Media, Media Gallery, and playing of videos has been restored. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central ... (read more)

Kaltura issues

February 10, 2021 at 2:42 PM
Kaltura is currently experiencing issues with My Media, Media Gallery, and videos being unavailable. Support has identified the problem and is working to correct the problem. At this time it is unknown when this issue will be resolved. Another ... (read more)

Respondus LockDown Browser updates

February 06, 2021 at 10:44 AM
Respondus LockDown Browser has been displaying submission errors on short answer and essay questions even though the answers are being submitted. An update has been released for both Mac and PC. Updates will not automatically install, you will need ... (read more)

VoIP 911 service

February 03, 2021 at 5:35 PM
The issue with 911 services via the VoIP phone system has been resolved. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central ... (read more)

VOIP 911 Service

February 03, 2021 at 3:30 PM
It has come to our attention that VoIP phones are not able to call 911. The IT team is working with third party vendors, Windstream and Mitel, on correcting this issue. We will continue to work on this issue and provide updates when new information ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.