IT Alerts and Communications

IT Service Alert - Outage Resolved

August 30, 2020 at 10:43 AM
Initial Time of Issue: 8/27 9:28am
Description: Kaltura My Media
Impact: All playbacks, recording uploads, and captions should be processing normally.
Timeframe to Resolve: resolved
Next Update: none

Kaltura issues

August 27, 2020 at 9:28 AM
Kaltura has issued another notification that all components of the system are still not operational for all customers. You may still experience a latency in auto-captions appearing and/or videos uploading. A new message will be sent when all ... (read more)

IT Service Alert - Outage Resolved

August 26, 2020 at 1:57 PM
Initial Time of Issue: 10:15 am
Description: Kaltura is experiencing intermittent issues
Impact: Issue has been resolved
Timeframe to Resolve: Resolved
Next Update:

IT Service Alert - Outage Notification

August 26, 2020 at 10:23 AM
Initial Time of Issue: 10:15 am
Description: Kaltura is experiencing intermittent issues
Impact: Videos may not load and may not upload after recording
Timeframe to Resolve: unknown
Next Update: When resolved

Preferred Name in Blackboard Learn

August 25, 2020 at 2:49 PM
A change will be made by tomorrow afternoon that will allow preferred names to appear in Blackboard Learn. If you would like your preferred first name to appear in Blackboard, and you have not completed the Preferred First Name form, please do so at ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.