IT Alerts and Communications

Campus Network Outage

November 23, 2020 at 11:22 AM
Our Backup Power Generator for our datacenter had a unexpected outage this morning at approximately 10:38am. When this happened we lost all power to our datacenter. We have switched back to Conway Corporation power in order to get services restored. ... (read more)

Wireless Network Maintenance

November 21, 2020 at 9:15 AM
Information Technology will be performing maintenance on the campus wireless network Monday, November 23, 9a-noon. Wireless network connectivity will be intermittent during this period. If you have any questions, please contact the IT Helpdesk at ... (read more)

Respondus LockDown Browser issues

November 20, 2020 at 9:01 AM
Between 9:45pm and 11:30pm on Nov 19, Respondus LockDown Browser experienced AWS server connection errors. During this time, students were unable to take exams using the Respondus LockDown Browser and Monitor. Respondus has reported that this was an ... (read more)

IT Informational Message Follow-Up

November 19, 2020 at 8:58 AM
IT is aware that several user are reporting that the popup security message is returning after a reboot. We are investigating the cause now. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

macOS Big Sur

November 17, 2020 at 9:04 AM
Apple recently released macOS Big Sur. IT asks that you NOT update to the latest version of the macOS until we have had a chance to verify that all our required software operates properly on the new OS, we plan to have this process done by January ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.