IT Alerts and Communications

Campus Informational Message

March 15, 2021 at 1:39 PM
Over the next two weeks, IT will be implementing security updates that may cause a message to appear on some systems. If you use a UCA-owned laptop or workstation, you may see a message similar to the following, although the specific number/letter ... (read more)

Degree Works Maintenance

March 08, 2021 at 9:05 AM
The Degree Works application will be unavailable for approximately two hours on the evening of Friday, March 12, beginning at 5 PM, while an upgrade is performed. During this time, users can expect to receive a maintenance message when attempting to ... (read more)

VOIP Telephony Transition

March 04, 2021 at 9:10 AM
As UCA enters the final stages of our VOIP telephony transition, it's important to make sure that all needed phones and phone numbers have been included. If your department has not yet met with IT or if there are any changes needed to your current ... (read more)

Planned Banner Outage

March 02, 2021 at 2:26 PM
Banner and all integrated services will be unavailable Friday, March 5, beginning at 5:00 PM for maintenance. Systems should return to normal by 9:00pm. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

Technology Training with IT

March 02, 2021 at 10:43 AM
Technology training sessions are scheduled for the next several weeks. The topics for these sessions include: Blackboard Basics, Tests, and Grade Center Using and Editing Kaltura Videos as well as using the Kaltura Capture software ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.