IT Alerts and Communications

Kaltura maintenance

October 05, 2020 at 4:08 PM
This evening, October 5, starting at 11:30 pm and lasting until 12:30 am on October 6, Kaltura will be performing maintenance that may impact the accessing of videos and/or the playback of videos. If you have any questions, please contact ... (read more)

VOIP

October 05, 2020 at 3:43 PM
Beginning at 9:00p tonight, 10/5/20, Mitel and IT will be performing maintenance that will affect the MiCollab application and voicemail on Mitel phones. This maintenance is expected to last approximately 30 minutes. If you have any questions, ... (read more)

Respondus Monitor Resolved

September 27, 2020 at 6:23 PM
The Respondus Monitor seats issue has been resolved. If your students are still experiencing issues, please have them submit a ticket at the link below. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, ... (read more)

Respondus Monitor Licensing Issue

September 27, 2020 at 6:21 PM
IT is in the process of purchasing unlimited Respondus Monitor seats. It has been brought to our attention this weekend that seats have again run out, resulting in your students being unable to complete exams. Support has been contacted, and we are ... (read more)

Respondus Monitor Licensing Issue

September 27, 2020 at 4:45 PM
IT is in the process of purchasing unlimited Respondus Monitor seats. It has been brought to our attention this weekend that seats have again run out, resulting in your students being unable to complete exams. Support has been contacted, and we are ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.