IT Alerts and Communications

VoIP Phone Outage

April 06, 2021 at 7:45 AM
We are currently experiencing issues with our VoIP phones systems. We are working to resolve the issue. If you need technical support from IT unrelated to the phone system please click the link Https://uca.edu/go/itsupport/ and submit a ticket via ... (read more)

Planned Banner Outage Reminder

April 02, 2021 at 12:42 PM
Banner and all integrated services will be unavailable Friday, April 2, beginning at 5:00 PM for maintenance. Systems should return to normal by 9:00pm. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

Respondus LockDown Browser update

April 02, 2021 at 12:31 PM
Respondus LockDown Browser has released new updates for both Mac and PC. Updates will not automatically install, you will need to check for updates by doing the following steps. For Windows users, start Respondus LockDown Browser, select the ... (read more)

Annoto Training

April 01, 2021 at 9:55 AM
Annoto is a new technical resource that allows instructors and students to add time-based video annotations! Course participants can be part of a discussion taking place with the video - turning passive video watching into an ACTIVE and ... (read more)

Network Maintenance (Date Correction)

March 30, 2021 at 9:22 AM
IT will be performing network maintenance on Tuesday morning, April 6, from 5:45a-7:00a. There may be brief and intermittent network connectivity issues during this window. If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.