IT Alerts and Communications

IT Helpdesk - Inclement Weather

February 15, 2021 at 12:27 PM
With the current inclement weather and future forecast for additional snow, please note that there may be limited staff available this week to answer the phone if you call 450-3107. You can leave a message and a member of the helpdesk staff will be ... (read more)

Blackboard Learn Issues Resolved

February 12, 2021 at 4:16 PM
All known issues with Blackboard Learn have been resolved, including those involved with Respondus LockDown Browser. We appreciate your patience and apologize for any inconvenience. If you have any questions or are still experiencing issues, please ... (read more)

Bb Restart at 3:30pm today

February 12, 2021 at 3:04 PM
In order to correct the Blackboard issue, the vendor will need to restart our Blackboard environment at 3:30pm today. It will take approximately 20-40 minutes to complete. A new email will be sent when everything is back up. Please do not attempt to ... (read more)

Blackboard Learn Update

February 12, 2021 at 2:16 PM
Access into Blackboard Learn has been partially restored and a permanent fix is pending from the vendor. If you continue to experience issues logging in or accessing specific features, please let us know. If you have any questions, please contact ... (read more)

Blackboard Learn Issue

February 12, 2021 at 9:53 AM
Blackboard Learn hosted services is currently experiencing an issue that may prevent the page from loading completely. As a temporary workaround, try the following: -Access ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.