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Windows 20H2 Update Reminder

October 12, 2021 at 5:32 PM
Dear Campus Community,

Beginning Friday evening, Oct 15, 2021, we will begin upgrading all campus-owned Windows 10 computer operating systems to the latest stable release of Windows 10. The upgrades will be applied to all desktop and laptop computers that are connected using the wired network or connected using secure UCA wireless. Upgrades will be started between 11:00 PM on Friday and 5:00 AM Saturday. We ask that you leave your Windows PC powered on during the weekends beginning Oct 15, 2021. This will make the upgrade process much smoother.

The upgrades have been broken down into five groups. There will be two weeks between groups. The final upgrade group is scheduled on Dec 10, 2021. If your PC does not begin an upgrade on Oct 15, it eventually will be.

The update process should take no more than 4 hours to complete. That is starting from the time it begins downloading the update to the point you can log back into the computer should take no more than 4 hours. After logging in after the update the user will see "Hi. Welcome." as it updates the user profile, adding up to 40 minutes for that initial login.

*Additional information can be obtained on the IT website at https://uca.edu/it/windows-10-upgrade/.

If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech