IT Alerts and Communications

VOIP Phone System Maintenance

April 07, 2021 at 3:11 PM
Windstream, with the assistance of UCA IT personnel, will likely be performing an upgrade on UCA's VOIP phone system this Saturday, April 10, from 11:30a to 5:30p. Phones on the VOIP system will experience intermittent and rolling connectivity ... (read more)

Annoto Training

April 07, 2021 at 9:39 AM
Annoto is a new technical resource that allows instructors and students to add time-based video annotations! But did you know that your students can also take notes on your videos? You can even have your students download their notes and submit ... (read more)

VoIP Issue Resolved

April 06, 2021 at 9:09 AM
The VoIP issue that we had this morning has been resolved however you will need to unlock your device. Below are the instructions to unlock your device. 1. At the bottom left hand side of your screen you will need to push the button for “Hot ... (read more)

VoIP Phone Outage

April 06, 2021 at 7:45 AM
We are currently experiencing issues with our VoIP phones systems. We are working to resolve the issue. If you need technical support from IT unrelated to the phone system please click the link Https://uca.edu/go/itsupport/ and submit a ticket via ... (read more)

Planned Banner Outage Reminder

April 02, 2021 at 12:42 PM
Banner and all integrated services will be unavailable Friday, April 2, beginning at 5:00 PM for maintenance. Systems should return to normal by 9:00pm. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.