IT Alerts and Communications

VOIP System Issue

July 09, 2021 at 9:05 AM
Windstream is experiencing issues with VOIP phone service this morning. Some phones at UCA are affected and will display "Locked" on the phone screen. If you are experiencing this issue, please contact the Helpdesk (see below). Windstream is working ... (read more)

Blackboard Maintenance Downtime

July 08, 2021 at 11:03 AM
Blackboard will be performing maintenance starting tonight at 3 am and will require that the system will be inaccessible for approximately 4 hours. If you have any questions, please contact Instructional Technology at desupport@uca.edu, or submit a ... (read more)

Phishing Email Attempt - NOTICE

July 06, 2021 at 3:42 PM
We are seeing a spike in phishing email attempts. The majority of attempts use a spoofed email address that can appear to come from your own address or someone you know from our campus. The email is asking for "1650 US Dollars transferred in ... (read more)

Analog Phone System Outage

July 06, 2021 at 10:43 AM
We are currently experiencing an outage related to the old analog phone system. If you or your department has not yet converted to using the VOIP system, you may experience issues with some fax machines, office phones, and a few Emergency parking ... (read more)

Network Maintenance

June 22, 2021 at 2:37 PM
IT will be updating the certificate for our VPN at 4:30pm on Wednesday, 6/23/21. Users of the GlobalProtect VPN service may notice an interruption in service at that time, but it should be resolved quickly. If you have any questions, please ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.