Dear Campus Community,

This is a reminder that the Windows 10 upgrades continue this Friday, Dec 10, with Group 5 beginning at 11:00 PM. The upgrades will be applied to all desktop and laptop computers that are connected using the wired network or connected using secure UCA wireless. This upgrade group includes all remaining Windows 10 computers that have not been upgraded yet. We ask that you leave your Windows PC powered on during the weekend. This will make the upgrade process much smoother.

The update process should take no more than 4 hours to complete. That is starting from the time it begins downloading the update to the point you can log back into the computer should take no more than 4 hours. After logging in after the update the user will see "Hi. Welcome." as it updates the user profile, adding up to 40 minutes for that initial login.

*Additional information can be obtained on the IT website at https://uca.edu/it/windows-10-upgrade/.

If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech