IT Service Alert - Outage NotificationJune 14, 2021 at 9:07 AMInitial Time of Issue: 8:00am
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Embedding Kaltura videos into Blackboard AssignmentsJune 11, 2021 at 2:09 PMThere is a known issue with the latest Chrome browser update that does not allow you to embed a Kaltura video into a Blackboard assignment. Please use Firefox or Safari.
If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)
Out of Date Firefox Browser RemovalJune 10, 2021 at 1:40 PMThis message applies to Windows computers only. If you are using a Mac please disregard.
Due to network security concerns we will be removing older versions of the Mozilla Firefox Internet browser from campus-owned PCs on Monday, June 14, 2021, ... (read more)
Blackboard Ally in Fall 2021 Blackboard CoursesJune 07, 2021 at 1:38 PMThe powerful new instructional technology tool Blackboard Ally will be enabled in all Fall 2021 Blackboard course shells any day now. Training will be offered both online and in person beginning June 14, and you can register on the Ally training ... (read more)
Planned Banner MaintenanceJune 02, 2021 at 2:54 PMBanner and all integrated services will be unavailable Saturday morning, June 5, beginning at 5:00 AM for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.