IT Alerts and Communications

UCA VoIP Phone Issues

November 08, 2021 at 10:04 AM
Our VoIP service provider has indicated that the phone system is back online. Your phone may be lock, if so select the hot desk button, key the extension as it appears in the top left(minus the # sign), then your pin number. If you are still ... (read more)

VoIP Phone Outage

November 08, 2021 at 7:53 AM
We are experiencing issues with the phone system this morning. We are aware of the problem and working to resolve. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

UCA IT Maintenance Notification

November 05, 2021 at 1:09 PM
Tuesday morning, November 23rd, ARE-ON (UCA's 3rd party internet service provider) will be performing maintenance from 12:01am - 6:00am. During this time there will be potential periods of time where internet access will be down. This will impact ... (read more)

IT Service Alert - Outage Resolved

November 04, 2021 at 12:33 PM
Initial Time of Issue: 10:00 am
Description: Blackboard available
Impact: Blackboard is functioning normally
Timeframe to Resolve: Resolved
Next Update: 12:33 pm

IT Service Alert - Outage Update

November 04, 2021 at 12:22 PM
Initial Time of Issue: 10:00 am
Description: Blackboard available
Impact: Blackboard is accessible, but still slow to respond.
Timeframe to Resolve: Unknown
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.