IT Alerts and Communications

Blackboard courses not found

November 19, 2021 at 8:32 AM
We are investigating reports of some Blackboard courses returning “Resource not found”. We are working with Blackboard support and will send out an update as soon as possible. If you are the instructor of a course having this issue, please ... (read more)

UCA IT Maintenance Notification

November 18, 2021 at 9:03 AM
DATE CHANGE Wednesday morning, November 24th, ARE-ON (UCA's 3rd party internet service provider) will be performing maintenance from 12:01am - 6:00am. During this time there will be potential periods of time where internet access will be down. This ... (read more)

Blackboard files not opening

November 15, 2021 at 11:47 AM
On Friday, November 12, IT reported an issue regarding files in Blackboard not opening for some users. The problem has been identified as the Edge browser that Microsoft updated during the same time frame Blackboard pushed out its update last ... (read more)

Students unable to access files on Blackboard

November 12, 2021 at 10:29 AM
It has been brought to our attention that some students cannot access files posted on Blackboard since the regular monthly Blackboard upgrade that happened overnight on Wed, Nov. 10- Nov. 11. A workaround for file access is to right-click on the ... (read more)

Windows 10 Upgrade Reminder

November 11, 2021 at 10:13 AM
This is a reminder that the Windows 10 upgrades continue tomorrow, Friday, Nov 12, with Group 3 beginning at 11:00 PM. The upgrades will be applied to all desktop and laptop computers that are connected using the wired network or connected using ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.