IT Alerts and Communications

Windows 10 Upgrade Reminder

October 27, 2021 at 6:20 AM
This is to remind you that on Friday evening, Oct 29, 2021, we will continue the upgrade of campus-owned Windows 10 computer operating systems to the latest stable release of Windows 10. The upgrade will be for computers in the buildings listed in ... (read more)

Banner Outage

October 25, 2021 at 10:22 AM
Banner is now up and online. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information Technology Burdick ... (read more)

Banner Outage

October 25, 2021 at 10:12 AM
There are issues with Banner this morning that is causing a timeout when accessing forms. We are aware of the problem and working to resolve the issue. Update will follow. If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)

VOIP Maintenance Update

October 19, 2021 at 6:48 AM
Following last night's Windstream/Mitel maintenance, some users may get the "Locked" message on their phone. If you get this message, push the "Hot Desk" button and then enter your extension number and PIN to login. If you have any questions, ... (read more)

VOIP System Maintenance

October 18, 2021 at 2:46 PM
In order to resolve some ongoing issues, Windstream/Mitel will restart the backend VOIP system tomorrow morning, Tuesday, October 19 at 2 a.m. VOIP services will be down for up to 1 hour while services are restarted. If you have any questions, ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.