IT Alerts and Communications

AWS issues

December 07, 2021 at 12:44 PM
The AWS outage includes Respondus Monitor (webcam), Blackboard inline grading, and Blackboard Collaborate. These are the ones we are currently aware of. Respondus has updated their status page with the following: AWS is reporting they have ... (read more)

Amazon Web Services (AWS) is down

December 07, 2021 at 11:01 AM
We are getting reports of users trying to take exams with Respondus Monitor who are receiving an AWS error. Amazon Web Services appears to be experiencing an outage that involves many of its services. Respondus has posted on their support site ... (read more)

UCA Blackboard Changes

December 02, 2021 at 2:07 PM
We are so excited to bring you a more innovative and intuitive Blackboard Learn! From the moment you log in, you'll notice the difference. Access to core features is organized neatly on the menu at the left. You can easily return to this list from ... (read more)

UCA IT Maintenance Notification

December 01, 2021 at 11:36 AM
Monday morning, December 20th, ARE-ON (UCA's 3rd party internet service provider) will be performing maintenance from 12:01am - 6:00am. During this time there will be potential periods of time where internet access will be down. This will impact ... (read more)

UCA IT Maintenance Notification

November 29, 2021 at 12:24 PM
The UCA IT Department will be making three network changes in the month of December, 2021. Below is the change schedule and impact: Panorama Change (Firewall Centralized Mgmt) Date: 12-14-21 Time: 6pm - 8pm (Central) Impact: No expected ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.