IT Alerts and Communications

Blackboard Courses Not Found

November 19, 2021 at 10:37 AM
We are continuing to work on the issue. We will provide an update as soon as we have a resolution. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank ... (read more)

Blackboard Courses Not Found

November 19, 2021 at 9:27 AM
We have identified all of the courses receiving the error and are working to get them corrected. We apologize for the inconvenience and appreciate your patience. If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)

Blackboard courses not found

November 19, 2021 at 8:32 AM
We are investigating reports of some Blackboard courses returning “Resource not found”. We are working with Blackboard support and will send out an update as soon as possible. If you are the instructor of a course having this issue, please ... (read more)

UCA IT Maintenance Notification

November 18, 2021 at 9:03 AM
DATE CHANGE Wednesday morning, November 24th, ARE-ON (UCA's 3rd party internet service provider) will be performing maintenance from 12:01am - 6:00am. During this time there will be potential periods of time where internet access will be down. This ... (read more)

Blackboard files not opening

November 15, 2021 at 11:47 AM
On Friday, November 12, IT reported an issue regarding files in Blackboard not opening for some users. The problem has been identified as the Edge browser that Microsoft updated during the same time frame Blackboard pushed out its update last ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.