Outbound email latency issueFebruary 10, 2022 at 12:05 PMWe have been made aware of and are investigating an issue with outbound email latency. One of our 3rd party scanning providers for outbound email traffic is reporting an issue. At this time we do not believe any outbound email has been lost, just ... (read more)
VOIP System TestingFebruary 09, 2022 at 1:12 PMThis Friday, February 11, from 4:00p to 6:00p, Windstream will be testing our VOIP system redundancy. Intermittent VOIP connectivity is possible during this maintenance. If your phone is locked or not functioning following the maintenance, please ... (read more)
IT Helpdesk - Inclement WeatherFebruary 03, 2022 at 10:08 AMIT help desk is open, however due to the weather conditions there is limited staff available to answer the phone if you call 450-3107. You can leave a message and a member of the helpdesk staff will be in touch or for faster response and resolution ... (read more)
Reminder - UCA IT Maintenance NotificationFebruary 01, 2022 at 2:33 PM***REMINDER***
Today, February 1, 2022, from 4:00pm to 6:00pm (Central), VPN logins will be unavailable for individuals attempting a new connection. The IT Department is performing maintenance to the Global Protect application during this ... (read more)
Coming Soon - Multi-Factor AuthenticationJanuary 28, 2022 at 2:15 PMThis Spring semester, the University of Central Arkansas will begin rolling out multi-factor authentication (MFA), an easy and secure way of logging into many University-related applications that allow access to sensitive information. This MFA ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.