IT Alerts and Communications

Blackboard is not responding

September 07, 2022 at 12:29 PM
Blackboard is not responsive. We have notified support and will update as soon as we know more. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank ... (read more)

Planned Banner Maintenance

August 31, 2022 at 8:00 AM
Banner and all integrated services will be unavailable Saturday, September 3, beginning at 5:00 AM for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

IT Wireless Maintenance

August 30, 2022 at 2:26 PM
UCA IT will be making some modifications to our wireless network configuration this Friday night, 9/2/22, from 10:00p to 11:00p. No interruption of services is expected, but there is a possibility that wireless access to the network could be ... (read more)

Cengage online content outage

August 30, 2022 at 1:40 PM
The following message is from the Cengage status page. 12:30 PM ET: We are currently experiencing issues with multiple Cengage platforms at this time. Our support teams are aware and actively engaged in addressing the issue. 02:00 PM ET: ... (read more)

Phishing Email Attempt - NOTICE

August 24, 2022 at 1:32 PM
We have received multiple reports of an email phishing attempt. The subject line will be something similar to "Part-Time Student Assistant Job Opening". It will ask you for a functional whatsapp number and google hangout email address. If you ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.