IT Alerts and Communications

Email Phishing Attempt

July 01, 2022 at 9:01 PM
We have received multiple reports of an email phishing attempt. The subject line will reference "maintenance status" and the body will claim your mailbox storage is almost full. There will be a web link that appears to be for UCA IT. Please DO ... (read more)

IT Service Alert - Outage Resolved

June 22, 2022 at 8:37 AM
Initial Time of Issue: 8:35 AM
Description: Perceptive Content Online
Impact: Database Issue Corrected
Timeframe to Resolve: Resolved
Next Update: Resolved

IT Service Alert - Outage Notification

June 22, 2022 at 8:24 AM
Initial Time of Issue: 8:00 AM
Description: Perceptive Content Down
Impact: Users are unable to login to Perceptive Content
Timeframe to Resolve: Unknown
Next Update: 9:30 AM

IT Service Alert - Outage Resolved

June 21, 2022 at 9:38 AM
Initial Time of Issue: 9:38 AM
Description: Zoom Service Back Online
Impact: Zoom SSO was down
Timeframe to Resolve: RESOLVED
Next Update: RESOLVED

IT Service Alert - Outage Notification

June 21, 2022 at 9:18 AM
Initial Time of Issue: 9:10 AM
Description: Zoom Down
Impact: Zoom is not responding to client or web-based meetings
Timeframe to Resolve: Unknown
Next Update: 10:30 AM
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.