IT Alerts and Communications

Apple Device Users Experiencing Connectivity Issues - Steps To Resolve

January 15, 2025 at 1:20 PM
Apple Device Users -    If you are using an Apple device and are experiencing connectivity issues and/or re-registering your device, there are steps you can take to help resolve these ... (read more)

NEW PHISHING ALERT

January 09, 2025 at 11:46 AM
A new phish was sent to many UCA email accounts this morning just before 11:30 AM. The email states you need to confirm your two factor enrollment and presents a QR code for scanning. This ... (read more)

Ally reports resolved

January 08, 2025 at 3:49 PM
The Ally report issue has been resolved. If you are still experiencing the error, please submit a ticket at https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information Technology Burdick Hall Conway, ... (read more)

Ally report timeout errors

January 08, 2025 at 11:56 AM
Blackboard is investigating a 502 Bad Gateway timeout error when accessing Ally Accessibility Reports. A notification will be sent again when it is resolved. If you have any questions, please submit a ticket at ... (read more)

NOTICE - New Phishing Attempt

January 07, 2025 at 2:37 PM
We have received reports of a new phishing email today. The subject line will be something similar to "Your Account has been deleted" or "Urgent Response Required" and will ask you to submit a Google Form. Please delete the email. If you have ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.