Brightspace Student Support Resources

Whether you need quick navigation guidance, step-by-step video walk-throughs, or direct technical troubleshooting, UCA provides several self-service and direct support options to keep your coursework on track.

• UCA TDX Knowledge Base: Browse localized setup guides and documentation specifically tailored for UCA learners via the UCA Learner Documentation.


• Brightspace Community for Students: Access D2L's official guides and post-secondary learner knowledge articles in the Brightspace Community.


• Video Tutorials: Watch quick, visual how-to videos organized on the official D2L YouTube Playlist.


• IT Help Desk: For login issues, system glitches, or general technology assistance, visit the IT Help Desk in person at Burdick Hall 101, call (501) 450-3107, or submit a TDX Brightspace Issue Ticket.


• Instructional Technology Support: If you need personalized one-on-one assistance, you can submit a ticket to schedule a Zoom consultation with the Instructional Technology team.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it