IT Alerts and Communications

IT Maintenance Windows

July 02, 2019 at 2:05 PM
IT will have two brief maintenance windows during the next 24 hours. Window One - This afternoon, July 2nd, from 4:30pm-5:00pm we will be replacing a UPS in Old Main. This maintenance window will only impact connectivity in the Old Main ... (read more)

Network Issue Resolved

June 28, 2019 at 2:57 PM
Today we experienced a policy error by our firewall partner, Palo Alto. A Palo engineer pushed a change without authorization that erased all of our firewall mapping policies. We had to manually rebuild all of the mappings which took a few hours but ... (read more)

Pool Drive Server Maintenance

June 14, 2019 at 11:52 AM
UCA IT will be performing maintenance on our pool drive file server today at 2:00 PM. The maintenance is scheduled to take no more than 30 minutes. This will result in a temporary loss of connectivity to all pool drives. Pool drive access should ... (read more)

Network Maintenance - Today

June 05, 2019 at 10:58 AM
The IT Networking Team will be removing legacy network infrastructure from the UCA Network today beginning at approximately 11:30am and continuing throughout the day today. Although we don't anticipate any outages, it is possible that some services ... (read more)

Network Outage Tonight

May 28, 2019 at 9:31 AM
Scheduled IT maintenance window for tonight. Maintenance that was originally scheduled for Thursday, 05/30/2019 has been moved to tonight due to ARE-ON personnel adjusting their schedule as a result of possible road closures due to flooding in ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.