Dear Campus Community,

Kaltura Support reports that maintenance last night was successful and achieved the desired outcome. Currently, their teams are continuing to work to resolve the following issues:

Current Status:
- Transcoding and Upload delays -- rate of processing is improved, however, still load in the queue. Kaltura is closely monitoring and expect the queue to clear in the next 24 hours.
- REACH captions -- temporary delays that will be cleared shortly

Kaltura will be making additional optimizations in performance over the coming days and will keep this section updated.

If you have any questions, or experience issues other than what Kaltura has reported above, please email desupport@uca.edu, or submit a ticket at http://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3117 | uca.edu/it | @UCAInfoTech