IT Service Alert - Outage NotificationNovember 15, 2019 at 3:59 PMInitial Time of Issue: 3:30pm
Description: Windstream is having issues with our phone service. This is affecting any Voice Over IP and some of the older Copper Centrex phones. Windstream has technicians in route.
Impact: Loss of VOIP and some Centrex Phones.
Timeframe to Resolve: TBD
Next Update: When resolved
Description: Windstream is having issues with our phone service. This is affecting any Voice Over IP and some of the older Copper Centrex phones. Windstream has technicians in route.
Impact: Loss of VOIP and some Centrex Phones.
Timeframe to Resolve: TBD
Next Update: When resolved
Alert - Email Extortion ScamNovember 05, 2019 at 10:38 AMPlease be aware of a recent email scam we have encountered on the cub domain. The scammer has successfully spoofed the student's email so it appears he has access to the student's account. This is not true. The scammer claims to have your password ... (read more)
UCA IT Maintenance NotificationOctober 17, 2019 at 3:32 PM****************REMINDER*************************
UCA IT will be performing network firewall maintenance, Thursday October 17th from 8:00pm - 12:00am. During this time there will be intermittent outages impacting network connectivity and the ... (read more)
IT Service Alert - Outage ResolvedOctober 17, 2019 at 6:47 AMInitial Time of Issue: 7:25 pm
Description: All Blackboard Services are up and running
Impact: None
Timeframe to Resolve: None
Next Update: Resolved
Description: All Blackboard Services are up and running
Impact: None
Timeframe to Resolve: None
Next Update: Resolved
IT Service Alert - Outage UpdateOctober 16, 2019 at 9:10 PMInitial Time of Issue: 7:25 pm
Description: Blackboard services are back online
Impact: Blackboard is now accessible, but interruptions may still occur until Blackboard support has issued and all clear.
Timeframe to Resolve: Unknown
Next Update: When resolved
Description: Blackboard services are back online
Impact: Blackboard is now accessible, but interruptions may still occur until Blackboard support has issued and all clear.
Timeframe to Resolve: Unknown
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.