IT Service Alert - Outage NotificationMarch 20, 2020 at 9:38 AMInitial Time of Issue: 8:00am
Description: UCA remote access is not allowing new connections
Impact: Can not VPN into UCA remotely - this is NOT impacting the ability to access applications through my.uca.edu or hosted solutions like Blackboard, StarRez, Kaltura, etc
Timeframe to Resolve: Unknown - currently investigating
Next Update: 11:00am
Description: UCA remote access is not allowing new connections
Impact: Can not VPN into UCA remotely - this is NOT impacting the ability to access applications through my.uca.edu or hosted solutions like Blackboard, StarRez, Kaltura, etc
Timeframe to Resolve: Unknown - currently investigating
Next Update: 11:00am
Drop-in lab for facultyMarch 17, 2020 at 8:59 AMInstructional Technology will continue holding a drop-in lab for faculty this week in Burdick 218. If you would rather meet online you can message us on Google Chat. If we need to jump into a Collaborate session we can do that as well. We will take ... (read more)
Drop-in lab hours for facultyMarch 15, 2020 at 8:54 PMThe Instructional Technology area will hold drop-in lab hours, in Burdick 218, Monday, 3/16 from 10:00-12:00 and 1:30-4:00 to assist with any class development questions.
You may reach any of us through Google Hangouts, you can add us by name ... (read more)
Additional Training OptionsMarch 13, 2020 at 7:25 PMTwo of our instructional technology vendors are offering training on their products. Please feel free to use these in addition to the training and assistance that CTE and Instructional Technology are providing.
Blackboard is providing several dates ... (read more)
Drop in lab hours for facultyMarch 13, 2020 at 9:03 AMThe Instructional Technology area will hold drop in lab hours, in Burdick 218, today from 10:00-12:00 and 1:30-4:00 to assist with any class development questions.
You may reach any of us through Google Hangouts, you can add us by name Jennifer ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.
