BlackboardDecember 04, 2019 at 3:23 PMBlackboard managed hosting will be performing a rolling restart on our production servers at 3:00 am Central on 12/5/19. No downtime is expected.
If you have any questions, please contact the Instructional Technology Office at ... (read more)
IT Service Alert - Outage ResolvedNovember 16, 2019 at 8:03 AMInitial Time of Issue: 3:30pm on 11/15/2019
Description: Windstream has repaired the broken fiber and all VOIP and Centrex phones are functioning normally.
Impact: VOIP and Centrex service has been restored.
Timeframe to Resolve: 15 hours
Next Update: Resolved
Description: Windstream has repaired the broken fiber and all VOIP and Centrex phones are functioning normally.
Impact: VOIP and Centrex service has been restored.
Timeframe to Resolve: 15 hours
Next Update: Resolved
IT Service Alert - Outage UpdateNovember 15, 2019 at 10:07 PMInitial Time of Issue: 3:30pm
Description: Windstream Technicians are still working on the issue with the VOIP and some Centrex Telephones. They have identified a break in their fiber optic cable and will continue to work throughout the night to get it repaired.
Impact: VOIP and some Centrex Telephone are out of service.
Timeframe to Resolve: NA
Next Update: When resolved
Description: Windstream Technicians are still working on the issue with the VOIP and some Centrex Telephones. They have identified a break in their fiber optic cable and will continue to work throughout the night to get it repaired.
Impact: VOIP and some Centrex Telephone are out of service.
Timeframe to Resolve: NA
Next Update: When resolved
IT MaintenanceNovember 15, 2019 at 4:31 PMIT will be performing network upgrades on Monday, November 18, from 6:00 p.m to 7:00 p.m. Interruption of network services is not expected, but may be possible during this time.
If you have any questions, please contact the IT Helpdesk at ... (read more)
IT Service Alert - Outage NotificationNovember 15, 2019 at 3:59 PMInitial Time of Issue: 3:30pm
Description: Windstream is having issues with our phone service. This is affecting any Voice Over IP and some of the older Copper Centrex phones. Windstream has technicians in route.
Impact: Loss of VOIP and some Centrex Phones.
Timeframe to Resolve: TBD
Next Update: When resolved
Description: Windstream is having issues with our phone service. This is affecting any Voice Over IP and some of the older Copper Centrex phones. Windstream has technicians in route.
Impact: Loss of VOIP and some Centrex Phones.
Timeframe to Resolve: TBD
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.