IT Alerts and Communications

Network Maintenance

April 27, 2020 at 4:18 PM
Information Technology will be performing network maintenance Monday, May 4, from 6:30a to 8:00a. No interruption of service is expected, but temporary and intermittent issues could occur during this time. If you have any questions, please contact ... (read more)

Banner Maintenance Planned for Sunday, May 3

April 27, 2020 at 10:02 AM
Banner and all integrated services will be unavailable Sunday, May 3, beginning at 5:00am for database maintenance. Systems should return to normal by 7:00am. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

Blackboard Collaborate back to normal

April 23, 2020 at 9:38 AM
Blackboard support has confirmed that Collaborate is now back to normal functionality. If you continue to experience issues, please submit a ticket at http://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information ... (read more)

Blackboard Collaborate Ultra Slowness

April 22, 2020 at 10:36 AM
Blackboard Collaborate is experiencing slowness when creating and joining sessions. Blackboard is actively working to resolve the issue and we will send out another email when it is resolved. If you have any questions, please contact the ... (read more)

Degree Works Maintenance

April 22, 2020 at 9:07 AM
The Degree Works application will be unavailable for up to 30 minutes on Saturday, April 25, beginning at 10 AM, for system maintenance. During this time, users can expect to receive a maintenance message when attempting to access the ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.