IT Alerts and Communications

IT Service Alert

February 03, 2020 at 1:55 PM
choose Initial Time of Issue: Unknown Description: Kaltura My Media is unreachable Impact: Kaltura My Media and video’s unavailable Timeframe to Resolve: Unknown Next Update: When resolved

Blackboard Upgrades

January 29, 2020 at 1:12 PM
As a reminder, Blackboard will be upgraded on Monday, February 3, 2020. No down time is expected during this upgrade. Future upgrade dates and release notes can be found at ... (read more)

IT Service Alert - Outage Resolved

January 27, 2020 at 2:57 PM
Initial Time of Issue: 1:50 PM
Description: Unresponsive Services
Impact: All services are now responding normally
Timeframe to Resolve: N/A
Next Update: N/A

IT Service Alert - Outage Notification

January 27, 2020 at 2:11 PM
Initial Time of Issue: 1:50 PM
Description: Unresponsive Services
Impact: Some web-based services are unavailable, including uca.edu and myUCA
Timeframe to Resolve: Unknown
Next Update: 3:00 PM

Windows 10 security vulnerability

January 16, 2020 at 4:36 PM
We have been notified by Microsoft of a security vulnerability in Windows 10. UCA IT will start patching workstations Sunday, Jan 19th. Before you leave the office Friday, please reboot your PC and leave it turned on, this will allow the patch to be ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.