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Blackboard Learn Issue

February 12, 2021 at 9:53 AM
Dear Campus Community,

Blackboard Learn hosted services is currently experiencing an issue that may prevent the page from loading completely. As a temporary workaround, try the following:

-Access https://bblearn.uca.edu/webapps/privacy-disclosure/execute/consent?backURL=https%3A//bblearn.uca.edu/&preview=false&blackboard.platform.security.NonceUtil.nonce=login and click OK (Note: this will not trigger a visible change but simply sets a cookie in your browser)
-Access https://bblearn.uca.edu again in the same browser session

The issue may also be present in the Respondus LockDown browser. The above workaround may not work in those instances.

We are working with Blackboard support and will notify campus once resolved.

If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech