Dear Campus Community,

Some users are reporting issues connecting their UCA-owned laptop to wireless (UCASECURE) following a Windows update. If you are experiencing this issue, please follow these steps to get connected:

1) Connect your laptop to a wired connection using a standard Ethernet cable.
2) Perform a complete restart (reboot).

Alternatively, bring your laptop to the UCA IT Helpdesk, and we can assist you.

If you have any questions, contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank you,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it