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UCAWIRELESS - Connectivity to Apple Devices

November 20, 2024 at 11:44 AM

Dear Campus Community,


Recent Apple versions (iOS and MacOS) include a "Private Wi-Fi Address" feature that creates a unique MAC address for each Wi-Fi network to which you connect and can rotate that MAC address periodically.   

 

To prevent connectivity issues and to avoid the need to re-register your device with the UCA network (Maxium Registered Devices message), UCAIT advises turning this feature OFF.

 

Mac (Using Mac OS Sequoia or later)



  1. Choose Apple Menu > System Settings

  2. Select Wi-Fi in the sidebar

  3. Click the Details button or More Info button next to the network name (UCAWIRELESS)

  4. From the menu next to Private Wi-Fi Address, choose Off



iPhone, iPad, or iPod touch



  1. Open Settings app

  2. Select Wi-Fi

  3. Select the information button next to a network (UCAWIRELESS)

  4. Disable Private Address



Apple Watch



  1. Open Settings app

  2. Select Wi-Fi

  3. Select the network name (UCAWIRELESS)

  4. Disable Private Address


If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.


Thank You,


University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it