This UCA IT change communication is intended only for those faculty and staff members who utilize UCA-owned Apple devices, such as iMacs, Mac minis, and MacBooks.

Mobile Device Management (MDM) Change

As communicated earlier this summer, UCA IT is transitioning our mobile device management (MDM) system from Mosyle to Jamf for UCA-owned Apple devices. The user-initiated timeframe for migration has passed and it is now time to begin the user-assisted period.

Required Actions for Impacted Users

Beginning tomorrow, July 16, devices enrolled in the outgoing Mosyle platform will begin prompting for users to initiate the migration process. Please be aware that timely action is required by device users to avoid potential data loss. Please also note that if your MDM update has not been completed prior to the change deadline of July 31, UCA IT resources will need to be engaged to ensure your device is updated properly.

View these instructions to prepare for the migration process.

Timeline for Migration (2024)

User-initiated migration: June 19 - July 15 (Complete)

User-assisted* migration: July 16 - July 31

UCA IT resources will be required after July 31

* User-assisted migration consists of the migration utility auto-launching and prompting for interaction. The prompt can be deferred up to three times.

If you have any questions please contact the IT Help Desk at 501.450.3107.