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Kaltura Video Quiz Issues

October 10, 2021 at 5:42 PM
Dear Campus Community,

Kaltura is investigating an error when users attempt to access video quizzes. Users may receive the following error: "An error occurred, please refresh your browser and try again. If the error persists please contact your administrator" Refreshing the browser will not help. The Kaltura engineering team has identified the root cause of the issue and is working on a resolution. Kaltura will provide an update in the next 3 hours.

If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech