VOIP Phone System IssueMay 10, 2021 at 10:59 AMDear Campus Community,
IT is currently working with Mitel, our VOIP phone system vendor, to investigate an issue with some components of the system. We have received reports of users unable to start or use the MiCollab client and some issues with ACD groups. We are working with the vendor to resolve these issues.
If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.
Thank You,
University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech
IT is currently working with Mitel, our VOIP phone system vendor, to investigate an issue with some components of the system. We have received reports of users unable to start or use the MiCollab client and some issues with ACD groups. We are working with the vendor to resolve these issues.
If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.
Thank You,
University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech