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VOIP 911 Service

February 03, 2021 at 3:30 PM
Dear Campus Community,

It has come to our attention that VoIP phones are not able to call 911. The IT team is working with third party vendors, Windstream and Mitel, on correcting this issue. We will continue to work on this issue and provide updates when new information is available. We apologize for any inconvenience.

Another communication will be sent out with any new information or when the issue is resolved.


If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.

Thank You,

University of Central Arkansas
Division of Information Technology
Burdick Hall
Conway, AR 72035
501-450-3107 | uca.edu/it | @UCAInfoTech