IT Alerts and Communications

Wireless Network Maintenance

September 09, 2020 at 3:40 PM
Information Technology will be performing maintenance on the campus wireless network Friday, September 11, from 7p to 11p. No interruption of service is expected during this period. If you have any questions, please contact the IT Helpdesk at ... (read more)

Kaltura maintenance update

September 01, 2020 at 9:16 AM
Kaltura Support reports that maintenance last night was successful and achieved the desired outcome. Currently, their teams are continuing to work to resolve the following issues: Current Status: - Transcoding and Upload delays -- rate of ... (read more)

Blackboard Collaborate Ultra

September 01, 2020 at 8:37 AM
Blackboard is reporting Collaborate Ultra is fully operational. If you continue to experience issues, please email desupport@uca.edu or submit a ticket at http://uca.edu/go/itsupport/ if you have not already done so. Thank You, University of ... (read more)

Blackboard Collaborate Ultra

August 31, 2020 at 7:22 PM
Blackboard support is reporting degraded performance for Collaborate Ultra. Users may receive error messages when joining sessions, and recordings may take longer to upload. For status updates visit https://status.blackboard.com If you have any ... (read more)

Kaltura maintenance

August 31, 2020 at 4:23 PM
August 31st: Tonight Kaltura will execute some optimizations to address some of the issues customers experienced during the day. Maintenance is planned between 9PM until 3AM UTC (4:00pm - 10:00pm CT). Downtime isn't expected during this ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.