IT Alerts and Communications

Planned Banner Outage

November 30, 2020 at 5:05 AM
Banner and all integrated services will be unavailable Monday, December 21, beginning at 6:00am for maintenance. Systems should return to normal by 9:00am. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

IT Service Alert - Outage Resolved

November 24, 2020 at 9:41 AM
Initial Time of Issue: 8:00am
Description: IT is currently investigating sporadic network connectivity issues. It is not campus wide.
Impact: Failure to connect to UCA wireless and some hardwired machines have no network access
Timeframe to Resolve: currently monitoring
Next Update: Resolved

IT Service Alert - Outage Notification

November 24, 2020 at 9:05 AM
Initial Time of Issue: 8:00am
Description: IT is currently investigating sporadic network connectivity issues. It is not campus wide.
Impact: Failure to connect to UCA wireless and some hardwired machines have no network access
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved

Campus Network Outage

November 23, 2020 at 11:54 AM
All Information Technology services have been restored. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of ... (read more)

Campus Network Outage

November 23, 2020 at 11:22 AM
Our Backup Power Generator for our datacenter had a unexpected outage this morning at approximately 10:38am. When this happened we lost all power to our datacenter. We have switched back to Conway Corporation power in order to get services restored. ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.