IT Alerts and Communications

Blackboard Training Opportunities

October 19, 2020 at 11:13 AM
The Instructional Technology group will be offering the following training opportunities. Blackboard Test Settings with Respondus LockDown Browser and Monitor Oct. 23 at 10:00 - 11:00 am Oct. 27 at 2:00 pm - 3:00 pm Blackboard Grade Center Nov. 13 ... (read more)

Kaltura Service Restored

October 12, 2020 at 6:30 PM
Kaltura support has restored services. If you are still experiencing issues, please submit a ticket to https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information Technology Burdick Hall Conway, AR ... (read more)

Kaltura issues

October 12, 2020 at 5:56 PM
Kaltura is investigating an issue where users are unable to access videos. At this time video accessibility is the only issue we are aware of. If you are experiencing other types of issues, please submit a ticket ... (read more)

VOIP Maintenance

October 08, 2020 at 1:35 PM
IT and Mitel will be performing maintenance on the VOIP telephone system Friday night, 10/9/20, from 9:00p to 11p. This maintenance will affect VOIP telephone service for the duration of the maintenance. This maintenance will not affect traditional ... (read more)

Kaltura maintenance

October 05, 2020 at 4:08 PM
This evening, October 5, starting at 11:30 pm and lasting until 12:30 am on October 6, Kaltura will be performing maintenance that may impact the accessing of videos and/or the playback of videos. If you have any questions, please contact ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.