Initial Time of Issue: 2:20 PM
Description: VoIP phones are unavailable. UPDATE: Vendor continues to work the issue, which appears to be affecting other Arkansas customers, as well.
Impact: Phones cannot make or receive calls. Computers using ethernet to connections routed through phones may also experience interruptions.
Timeframe to Resolve: unknown
Next Update: When resolved

Initial Time of Issue: 2:20 PM
Description: VoIP phones are unavailable. UPDATE: UCA IT has determined that the service interruption is due to a vendor issue. The vendor has dispatched a technician to investigate. The UCA network continues to work as designed.
Impact: Phones cannot make or receive calls. Computers using ethernet to connections routed through phones may also experience interruptions.
Timeframe to Resolve: unknown
Next Update: by 4 PM

Initial Time of Issue: 2:20 PM
Description: VoIP phones are unavailable
Impact: Phones cannot make or receive calls. Computers using ethernet to connections routed through phones may also experience interruptions.
Timeframe to Resolve: unknown
Next Update: by 4 PM

This evening, September 9, 2025, from 11:00pm until 11:30pm, our Internet Service Provider (ISP) will be performing emergency maintenance at the Bunker Data Center. A brief impact to internet service could be possible during the maintenance ... (read more)

Effective 8/27/25 at 7:30am, The IT Help Desk will be open on the first floor of Burdick in Room 103. Our interim location at the Math and Computer Sciences building is closed. The phone number remains the same and our IT Help Desk services will be ... (read more)