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IT Alerts and Communications

IT Service Alert - Outage Notification

November 24, 2020 at 9:05 AM
Initial Time of Issue: 8:00am
Description: IT is currently investigating sporadic network connectivity issues. It is not campus wide.
Impact: Failure to connect to UCA wireless and some hardwired machines have no network access
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved

Campus Network Outage

November 23, 2020 at 11:54 AM
All Information Technology services have been restored. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of ... (read more)

Campus Network Outage

November 23, 2020 at 11:22 AM
Our Backup Power Generator for our datacenter had a unexpected outage this morning at approximately 10:38am. When this happened we lost all power to our datacenter. We have switched back to Conway Corporation power in order to get services restored. ... (read more)

Wireless Network Maintenance

November 21, 2020 at 9:15 AM
Information Technology will be performing maintenance on the campus wireless network Monday, November 23, 9a-noon. Wireless network connectivity will be intermittent during this period. If you have any questions, please contact the IT Helpdesk at ... (read more)

Respondus LockDown Browser issues

November 20, 2020 at 9:01 AM
Between 9:45pm and 11:30pm on Nov 19, Respondus LockDown Browser experienced AWS server connection errors. During this time, students were unable to take exams using the Respondus LockDown Browser and Monitor. Respondus has reported that this was an ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.