IT Alerts and Communications

Conway Corp Power Outage

February 25, 2021 at 2:38 PM
We have been informed by Conway Corp that a transformer has blown in their south substation. This is impacting utility power on the east side of Donaghey Ave. The current estimate for repair is 2-3 hours. Thank You, University of Central ... (read more)

IT Service Alert - Outage Resolved

February 25, 2021 at 12:04 PM
Initial Time of Issue: 9:00 AM
Description: Pool Drive Access Returned to Normal
Impact: Users will need to logout and login again.
Timeframe to Resolve: NA
Next Update: NA

IT Service Alert - Outage Update

February 25, 2021 at 11:01 AM
Initial Time of Issue: 9:00 AM
Description: Pool Drive Folder Access - Still working to correct this problem
Impact: Users Pool Drives have been disabled
Timeframe to Resolve: unknown
Next Update: 12:00 PM

IT Service Alert - Outage Update

February 25, 2021 at 10:00 AM
Initial Time of Issue: 9:55 AM
Description: Pool Drive Folder Access - Still Working on Permissions
Impact: Users Pool Drives have been disabled
Timeframe to Resolve: 1 hour
Next Update: When resolved

IT Service Alert - Outage Notification

February 25, 2021 at 9:25 AM
Initial Time of Issue: 9:23 AM
Description: Reboot Network File Servers - 9:30 AM
Impact: All access to pool drives will be lost
Timeframe to Resolve: 15 min
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.