IT Alerts and Communications

Network maintenance

September 10, 2020 at 1:12 PM
IT will be performing network maintenance today from 4:30pm - 5:00pm. No loss of service is expected, but a short outage is always possible. Any interruption should be minimal. If you have any questions, please contact the IT Helpdesk at ... (read more)

Internet Outage

September 10, 2020 at 7:41 AM
Our Internet Service Provider, ARE-ON, had a series of events early this morning that produced a total internet outage for UCA and several other schools on the ARE-ON network between 12:00am - 1:24am. These issues have been resolved. If you have ... (read more)

Kaltura video processing

September 09, 2020 at 4:14 PM
We in IT realize that for those who have been using Kaltura for videos, the tool has been underperforming for the past couple of weeks. In speaking with leaders at Kaltura, we are confident that they realize the scope and severity of the disruptions ... (read more)

Wireless Network Maintenance

September 09, 2020 at 3:40 PM
Information Technology will be performing maintenance on the campus wireless network Friday, September 11, from 7p to 11p. No interruption of service is expected during this period. If you have any questions, please contact the IT Helpdesk at ... (read more)

Kaltura maintenance update

September 01, 2020 at 9:16 AM
Kaltura Support reports that maintenance last night was successful and achieved the desired outcome. Currently, their teams are continuing to work to resolve the following issues: Current Status: - Transcoding and Upload delays -- rate of ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.