IT Alerts and Communications

IT Service Alert - Outage Notification

December 03, 2020 at 1:40 PM
Initial Time of Issue: 1:30 PM
Description: Degree Works is not responding
Impact: Users cannot view degree audits
Timeframe to Resolve: TBD
Next Update: by 3:00 PM

Respondus LockDown Browser for Chromebooks

December 01, 2020 at 2:58 PM
This semester Respondus LockDown Browser released a beta version for personally owned Chromebooks. There are a few faculty on our campus participating in the beta testing. So far, we have not had any major issues reported and would like to offer the ... (read more)

Planned Banner Outage

November 30, 2020 at 5:05 AM
Banner and all integrated services will be unavailable Monday, December 21, beginning at 6:00am for maintenance. Systems should return to normal by 9:00am. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

IT Service Alert - Outage Resolved

November 24, 2020 at 9:41 AM
Initial Time of Issue: 8:00am
Description: IT is currently investigating sporadic network connectivity issues. It is not campus wide.
Impact: Failure to connect to UCA wireless and some hardwired machines have no network access
Timeframe to Resolve: currently monitoring
Next Update: Resolved

IT Service Alert - Outage Notification

November 24, 2020 at 9:05 AM
Initial Time of Issue: 8:00am
Description: IT is currently investigating sporadic network connectivity issues. It is not campus wide.
Impact: Failure to connect to UCA wireless and some hardwired machines have no network access
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.