IT Alerts and Communications

Blackboard Spring Cleaning

May 10, 2021 at 11:39 AM
Congratulations, you've almost reached the finish line! Instructional Technology just wanted to share with you some Spring cleaning tips for your Blackboard courses. Please see the attached document. Bb space is limited, so cleaning out old ... (read more)

VOIP Phone System Issue

May 10, 2021 at 10:59 AM
IT is currently working with Mitel, our VOIP phone system vendor, to investigate an issue with some components of the system. We have received reports of users unable to start or use the MiCollab client and some issues with ACD groups. We are ... (read more)

Network Maintenance

May 10, 2021 at 8:32 AM
IT will be performing network maintenance this afternoon, 5/10/21 from 4:30 - 5:30. Some of the work being done involves failure testing, so all network services may be intermittent during the maintenance period. If you have any questions, please ... (read more)

Blackboard Outage on 5/2/21

May 03, 2021 at 8:23 AM
This morning we were notified by Blackboard support that there was an outage on our system at 7:59 pm on 5/2/21. The notification stated that support was able to resolve the issue immediately. Students taking exams may have been kicked out of their ... (read more)

IT Service Alert - Outage Resolved

April 28, 2021 at 9:28 AM
Initial Time of Issue: 8:00 AM
Description: All network issues have been resolved at this time
Impact: Internal and external resources are currently available
Timeframe to Resolve: n/a
Next Update: n/a
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.