Google Gmail App Update Required - Apple DevicesJune 22, 2021 at 11:58 AMThis notice is for Apple iPhone and iPad users only.
We have been notified by Google that users must upgrade to the latest version of Google Gmail app if they are using Google Gmail app versions 6.0.210221 or 6.0.210222. On July 7, 2021, Google ... (read more)
IT Service Alert - Outage ResolvedJune 14, 2021 at 9:32 AMInitial Time of Issue: 8:00am
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Resolved
Next Update: Resolved
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Resolved
Next Update: Resolved
IT Service Alert - Outage NotificationJune 14, 2021 at 9:07 AMInitial Time of Issue: 8:00am
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved
Embedding Kaltura videos into Blackboard AssignmentsJune 11, 2021 at 2:09 PMThere is a known issue with the latest Chrome browser update that does not allow you to embed a Kaltura video into a Blackboard assignment. Please use Firefox or Safari.
If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)
Out of Date Firefox Browser RemovalJune 10, 2021 at 1:40 PMThis message applies to Windows computers only. If you are using a Mac please disregard.
Due to network security concerns we will be removing older versions of the Mozilla Firefox Internet browser from campus-owned PCs on Monday, June 14, 2021, ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.