IT Alerts and Communications

Google Gmail App Update Required - Apple Devices

June 22, 2021 at 11:58 AM
This notice is for Apple iPhone and iPad users only. We have been notified by Google that users must upgrade to the latest version of Google Gmail app if they are using Google Gmail app versions 6.0.210221 or 6.0.210222. On July 7, 2021, Google ... (read more)

IT Service Alert - Outage Resolved

June 14, 2021 at 9:32 AM
Initial Time of Issue: 8:00am
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Resolved
Next Update: Resolved

IT Service Alert - Outage Notification

June 14, 2021 at 9:07 AM
Initial Time of Issue: 8:00am
Description: VOIP phone system - Currently running at the secondary location
Impact: All ACD and Director groups are having problems in the secondary location. Voicemail is also impacted.
Timeframe to Resolve: Unknown - currently investigating
Next Update: When resolved

Embedding Kaltura videos into Blackboard Assignments

June 11, 2021 at 2:09 PM
There is a known issue with the latest Chrome browser update that does not allow you to embed a Kaltura video into a Blackboard assignment. Please use Firefox or Safari. If you have any questions, please contact the IT Helpdesk at 501.450.3107, ... (read more)

Out of Date Firefox Browser Removal

June 10, 2021 at 1:40 PM
This message applies to Windows computers only. If you are using a Mac please disregard. Due to network security concerns we will be removing older versions of the Mozilla Firefox Internet browser from campus-owned PCs on Monday, June 14, 2021, ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.