IT Alerts and Communications

Planned Banner Outage

March 02, 2021 at 2:26 PM
Banner and all integrated services will be unavailable Friday, March 5, beginning at 5:00 PM for maintenance. Systems should return to normal by 9:00pm. This is strictly a maintenance period and no Banner features are being introduced or ... (read more)

Technology Training with IT

March 02, 2021 at 10:43 AM
Technology training sessions are scheduled for the next several weeks. The topics for these sessions include: Blackboard Basics, Tests, and Grade Center Using and Editing Kaltura Videos as well as using the Kaltura Capture software ... (read more)

UCA VoIP Phone Issues

March 02, 2021 at 8:45 AM
We have restored service on the VoIP phone systems. Please submit a ticket with the help desk if you are still having problems with your VoIP phone. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

UCA VoIP Phone Issues

March 02, 2021 at 8:19 AM
We are currently experiencing issues with our VoIP phones systems. We have engaged the vendor and are working to resolve. If you need technical support from IT unrelated to the phone system please click the link ... (read more)

IT Services Outage

March 01, 2021 at 10:54 AM
The previous IT Outage has been resolved. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/. Thank You, University of Central Arkansas Division of Information ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.