VOIP MaintenanceFebruary 17, 2026 at 9:39 AMTonight, February 17, 2026, Windstream will perform maintenance on the VOIP system from Midnight - 6:00 am (February 18). No interruption of services is expected but could be possible during this maintenance window.
If you have any questions, ... (read more)
Phishing Email - NOTICEFebruary 12, 2026 at 10:47 AMWe have received reports of a new phishing email attempt. The subject line will be something similar to "Student Support Form Filed" and will ask you to click a link to review details.
Please delete the email. If you have already interacted with ... (read more)
IT Service Alert - Outage ResolvedFebruary 02, 2026 at 11:08 AMInitial Time of Issue: 10:35 AM
Description: Issues related to directory services and authentication have been resolved
Impact: None identified
Timeframe to Resolve: 1 hour
Next Update: When resolved
Description: Issues related to directory services and authentication have been resolved
Impact: None identified
Timeframe to Resolve: 1 hour
Next Update: When resolved
IT Service Alert - Outage NotificationFebruary 02, 2026 at 10:48 AMInitial Time of Issue: 10:35 AM
Description: We are currently experiencing issues related to directory services and authentication.
Impact: Password Self-Service, networking services, etc
Timeframe to Resolve: 1 hour
Next Update: When resolved
Description: We are currently experiencing issues related to directory services and authentication.
Impact: Password Self-Service, networking services, etc
Timeframe to Resolve: 1 hour
Next Update: When resolved
Degree Works MaintenanceJanuary 28, 2026 at 8:26 AMThe Degree Works application will be unavailable for up to three hours this Friday evening, January 30, beginning at 5 PM, while an update is performed. During this time, users can expect to receive a maintenance message when attempting to access ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.
