VOIP Maintenance UpdateOctober 19, 2021 at 6:48 AMFollowing last night's Windstream/Mitel maintenance, some users may get the "Locked" message on their phone. If you get this message, push the "Hot Desk" button and then enter your extension number and PIN to login.
If you have any questions, ... (read more)
VOIP System MaintenanceOctober 18, 2021 at 2:46 PMIn order to resolve some ongoing issues, Windstream/Mitel will restart the backend VOIP system tomorrow morning, Tuesday, October 19 at 2 a.m. VOIP services will be down for up to 1 hour while services are restarted.
If you have any questions, ... (read more)
Windows 20H2 Update ReminderOctober 12, 2021 at 5:32 PMBeginning Friday evening, Oct 15, 2021, we will begin upgrading all campus-owned Windows 10 computer operating systems to the latest stable release of Windows 10. The upgrades will be applied to all desktop and laptop computers that are connected ... (read more)
Kaltura Quiz Issue RESOLVEDOctober 10, 2021 at 7:19 PMKaltura engineers have resolved the issue of quizzes submitting an error when trying to access them.
If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.
Thank ... (read more)
Kaltura Video Quiz IssuesOctober 10, 2021 at 5:42 PMKaltura is investigating an error when users attempt to access video quizzes. Users may receive the following error: "An error occurred, please refresh your browser and try again. If the error persists please contact your administrator" Refreshing ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.