IT Alerts and Communications

Amazon Web Services (AWS) is down

December 07, 2021 at 11:01 AM
We are getting reports of users trying to take exams with Respondus Monitor who are receiving an AWS error. Amazon Web Services appears to be experiencing an outage that involves many of its services. Respondus has posted on their support site ... (read more)

UCA Blackboard Changes

December 02, 2021 at 2:07 PM
We are so excited to bring you a more innovative and intuitive Blackboard Learn! From the moment you log in, you'll notice the difference. Access to core features is organized neatly on the menu at the left. You can easily return to this list from ... (read more)

UCA IT Maintenance Notification

December 01, 2021 at 11:36 AM
Monday morning, December 20th, ARE-ON (UCA's 3rd party internet service provider) will be performing maintenance from 12:01am - 6:00am. During this time there will be potential periods of time where internet access will be down. This will impact ... (read more)

UCA IT Maintenance Notification

November 29, 2021 at 12:24 PM
The UCA IT Department will be making three network changes in the month of December, 2021. Below is the change schedule and impact: Panorama Change (Firewall Centralized Mgmt) Date: 12-14-21 Time: 6pm - 8pm (Central) Impact: No expected ... (read more)

Blackboard Now Available

November 24, 2021 at 9:02 AM
Blackboard support was able to restore access to the affected fall sections and all of the spring. If you still have a section you cannot access, please submit a ticket at https://uca.edu/go/itsupport/ and include the CRN(s) of the affected ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.