IT Alerts and Communications

Important UCA Wifi Information

August 16, 2021 at 12:10 PM
IT is seeing a number issues related to registering a device to be used on the wireless network. We are finding that some device operating systems are using a feature called "MAC randomization", which needs to be turned off. A failure to turn this ... (read more)

Degree Works Maintenance

August 13, 2021 at 10:56 AM
The Degree Works application will be unavailable for up to four hours this evening, Friday, August 13, beginning at 5 PM, while an update is performed. During this time, users can expect to receive a maintenance message when attempting to access the ... (read more)

Blackboard Ally is Now Live in Fall 2021 Courses

August 10, 2021 at 10:15 AM
The powerful new instructional technology tool Blackboard Ally is now enabled in all Fall 2021 Blackboard course shells. Training will soon be offered both online and in person through Instructional Technology. Ally enables faculty to make their ... (read more)

Network Maintenance

August 09, 2021 at 1:05 PM
Tomorrow, Tuesday, August 10, 2021, at 5:00 AM, we will be performing network maintenance. We expect no loss of network services during this period. If you have any questions, please contact the IT Helpdesk at 501.450.3107, itsupport@uca.edu, or ... (read more)

VOIP System Maintenance

August 02, 2021 at 5:16 PM
In order to resolve some ongoing issues, the VOIP system will be restarted tomorrow morning, Tuesday, August 3 at 3 a.m. VOIP services will be down for up to 1 hour while services are upgraded. If you have any questions, please contact the IT ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.