IT Alerts and Communications

IT Service Alert - Outage Notification

August 06, 2025 at 1:21 PM
Initial Time of Issue: 12:50
Description: External email is not being delivered
Impact: Users are unable to send email to addresses outside of @uca.edu and @cub.uca.edu
Timeframe to Resolve: TBD
Next Update: When resolved

Planned Banner Maintenance

August 06, 2025 at 9:23 AM
Banner and all integrated services will be unavailable this Sunday, August 10, beginning at 5:00 AM, for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period for quarterly security patches and no Banner ... (read more)

Internet Service Provider Maintenance

August 04, 2025 at 3:42 PM
On Wednesday, August 6, 2025, from 10pm until 2am, our Internet Service Provider (ISP) will be performing maintenance. A brief impact to internet service could be possible during the maintenance window. If you have any questions, please contact ... (read more)

Phishing Email - Remote Internship

July 15, 2025 at 8:35 AM
We have received reports of a new phishing email attempt. The subject line will be similar to "Remote Internship Opportunity" and offers "a limited number of remote, paid internship positions" through the Department of Elementary, Literacy, and ... (read more)

Degree Works Maintenance

June 25, 2025 at 4:14 PM
The Degree Works application will be unavailable for up to four hours this Friday evening, June 27, beginning at 5 PM, while an update is performed. During this time, users can expect to receive a maintenance message when attempting to access the ... (read more)
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.