IT Alerts and Communications

Planned Banner Maintenance

November 12, 2025 at 8:11 AM
Banner and all integrated services will be unavailable this Sunday, November 16, beginning at 5:00 AM, for maintenance. Systems should return to normal by 7:00 AM. This is strictly a maintenance period for quarterly security patches and no Banner ... (read more)

Phishing Email(s) Alert

November 09, 2025 at 4:52 PM
We have seen an uptick in Phishing emails over the last 72 hours. Please know that we don't have a breakout of Hepatitis A on campus and we also don't have a friend of the University downsizing and giving away all their personal possessions. You ... (read more)

Degree Works Maintenance

November 05, 2025 at 7:40 AM
The Degree Works application will be unavailable for up to three hours this Friday evening, November 7, beginning at 5 PM, while an update is performed. During this time, users can expect to receive a maintenance message when attempting to access ... (read more)

Impact of Azure Outage Noted

October 29, 2025 at 12:36 PM
Due to a widespread outage with Microsoft Azure services, UCA is experiencing issues accessing some cloud-based applications, including but not limited to Dynamic Forms and Cashnet Payments. While we do not have control over these issues, we are ... (read more)

IT Service Alert - Outage Resolved

October 29, 2025 at 8:00 AM
Initial Time of Issue: 7:00am - ISSUE RESOLVED
Description: IT is working on an advanced registration issue - RESOLVED
Impact: Students in the advance registration groups are unable to register for the spring term
Timeframe to Resolve: Unknown
Next Update: 10:00am
If you are experiencing an issue not listed here, please contact the IT Help Desk at 501.450.3107, itsupport@uca.edu, or https://uca.edu/go/itsupport/.